This Refund & Cancellation Policy explains how refunds and cancellations are handled by CODE4UTECH CONSULTANCY PVT. LTD.
Because our services may involve professional time, developers, designers, infrastructure, planning, third-party resources, and project-specific work, refund eligibility depends on the type and stage of the service.
CODE4UTECH aims to provide transparent and fair commercial terms.
Where a service is eligible for a refund, the request must satisfy the applicable conditions described below.
Nothing in this policy limits any mandatory consumer or statutory rights that cannot legally be excluded.
For eligible service engagements, a client may request cancellation/refund within 7 calendar days from the date of payment.
However, this 7-day policy is subject to the following conditions:
Where work has already commenced, the refundable amount may be reduced by the reasonable value of work already performed, subject to the applicable agreement and law.
The 7-day service refund policy does not automatically apply to:
These items are generally governed by the respective provider's refund and cancellation policies.
Custom development involves allocation of technical resources and project preparation.
If development has already started, a refund is not automatically available merely because the client changes its mind, changes business requirements, or decides not to continue.
Any refund will be assessed based on:
Advance payments are used to reserve project resources and initiate services.
An advance payment does not automatically guarantee a full refund if the client later cancels the project.
Refund eligibility will be determined under:
SaaS subscriptions may have different cancellation and refund rules depending on the product and subscription plan.
Unless otherwise stated on the applicable product page or agreement:
Where a SaaS product expressly provides a free trial, users may cancel before the end of the trial to avoid applicable future charges.
If CODE4UTECH purchases a third-party service on behalf of a client, the client may be responsible for the cost even if the client later cancels its project.
Examples include:
Any refund depends on whether the third-party provider itself issues a refund.
Digital products, downloadable products, licences, software products, SaaS subscriptions, and similar digital products may have separate refund terms.
Where a specific product provides a separate refund policy, that policy will apply to the product.
If a client believes that a delivered service materially fails to conform to the agreed scope, the client should first contact us at: support@code4utech.com
We may investigate and, where appropriate, provide:
Refunds are not automatically the first remedy where the issue can reasonably be corrected.
Payments relating to completed digital marketing work may not be refundable merely because:
Marketing outcomes depend on numerous factors outside our control.
Advertising budgets paid to platforms such as Google, Meta, or other advertising networks are separate from CODE4UTECH's professional fees.
Advertising spend is generally not refundable by CODE4UTECH once transferred or consumed by the advertising platform.
Any platform refund will depend on the platform's own policies.
CODE4UTECH may cancel or suspend a service where:
Where appropriate, unused eligible amounts may be assessed for refund after deduction of applicable work and third-party costs.
Approved refunds will normally be processed through the original payment method where technically and legally possible.
Processing time may depend on:
CODE4UTECH is not responsible for delays caused solely by financial institutions or payment processors.
Send your request to: support@code4utech.com
Include:
We may request additional information reasonably necessary to verify the request.
Nothing in this Refund Policy is intended to remove or restrict rights that cannot legally be excluded under applicable law.